At Silano Walks, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect
We may collect personal information that you provide to us directly, such as your name, address, phone number, and email when you place an order or contact us. We may also collect non-personal data, such as browser type, IP address, and browsing behavior, for analytics purposes.

2. How We Use Your Information
We use the information we collect to:

  • Process and deliver your orders
  • Improve our website and customer service
  • Communicate with you regarding your orders, inquiries, or promotional content
  • Comply with legal requirements

3. Cash on Delivery
Please note that Silano Walks only offers Cash on Delivery (COD) as a payment method. No online payment data is collected or stored.

4. Sharing of Information
We do not sell, rent, or trade your personal information with third parties. Your data may be shared only with service providers directly involved in the delivery process (e.g., courier companies).

5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie settings through your browser.

6. Your Rights and Opt-Out Instructions
You have the right to access, update, or delete your personal information. If you do not wish to receive promotional emails or updates from us, you may opt out at any time by contacting us at:

📧 [email protected]
Please mention “Opt-Out Request” in the subject line and include your name and email in the message.

7. Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

8. Changes to This Policy
Silano Walks reserves the right to update this Privacy Policy at any time. We encourage you to review this page periodically for the latest information.

Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:
📧 [email protected]