At Silano Walks, we are committed to delivering your outdoor and travel products quickly, safely, and efficiently. Please review our shipping policy to understand our procedures and timelines.
1. Order Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been placed and another email when your order has been shipped.
2. Shipping Timeframes
We offer the following standard shipping timelines:
- Domestic Shipping (within Pakistan):
Estimated delivery time is 3–5 business days after dispatch. - International Shipping:
Currently, we do not offer international shipping. This may change in the future.
3. Delivery Charges
- Delivery charges vary based on your location and order weight.
- Shipping fees (if applicable) will be displayed at checkout.
4. Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery of your order.
5. Delays
While we strive to meet our delivery timelines, unforeseen delays (such as weather, courier issues, or public holidays) may occasionally occur. We appreciate your patience in such cases.
6. Order Tracking
Once your order has been shipped, we will send you a tracking number so you can monitor your delivery status.
7. Cash on Delivery (COD)
We offer Cash on Delivery for all orders. Please ensure someone is available to receive and pay for the order at the delivery address.
8. Contact Us
If you have any questions about your shipment, tracking, or delivery status, please contact us at:
📧 [email protected]